I’ve been hearing a lot lately about a healthier rice alternative that is grown locally here in the Philippines called adlai (also known as adlay, Chinese pearl barley, coix seed, hatomugi, or Job’s Tears). Eager to try it out, I searched for adlai online and found only a few specialty stores that carry it.
For an online store in this day and age, not using HTTPS is just plain lazy. Still, I went ahead and made an account (using an alternate email address) because among the few local online shops that carry adlai, The Hineleban Store sells it the cheapest at PHP 250 for a 1-kg pack. All the other shops are selling it at PHP 300+ per kilo. They also accept cash on delivery, which is good — there was no way I was entering sensitive credit card information on an insecure site.
So I placed an order, got a confirmation email, and logged out of the site. After a week of no order updates, I tried to log in to the site again. Lo and behold, I couldn’t. I tried to reset my password, but it didn’t work in Chrome or Firefox. Finally it worked in Safari, but upon logging in I found that the order is still “Processing”.
At this point I simply gave up. So I was surprised when the adlai arrived nearly two weeks later, as I had nearly forgotten about it.
TL;DR: The site is insecure and very buggy, but it’s legit. You will eventually receive your order. Points for improvement:
- Get an SSL certificate. Seriously, plain HTTP doesn’t cut it for an e-commerce site. Even this site, which is just a blog, uses HTTPS.
- Hire a better WooCommerce developer, or just switch to Shopify. Buggy password reset, no shipping confirmation, no tracking number — right now it’s just not up to par. Even after the order arrived, it’s still marked “Processing” on the site.